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Support Services for Gender-Based & Sexual Violence and Reproductive Health in Indonesia

NATIONAL SERVICES (AVAILABLE NATIONWIDE)

• SAPA 129 – Ministry of Women Empowerment and Child Protection (KemenPPPA)
  • Phone: 129
  • WhatsApp: 08111-129-129
  • Services: Reports on violence against women and children, and referrals to regional services.
• TePSA – Social Child Friend Telephone (Ministry of Social Affairs)
  • Phone: 1500-771
  • Services: 24-hour service for child protection and reports.
• Halo Kemenkes – Ministry of Health
  • Phone: 1500-567
  • Services: Health service information and complaints, including reproductive health.
• Komnas Perempuan (National Commission on Violence Against Women)
  • Phone: (021) 3903963
  • Email: pengaduan@komnasperempuan.go.id
  • Services: Reporting, advocacy, and case referrals for violence against women.
• KPAI – Indonesian Child Protection Commission
  • Phone: (021) 31901556
  • WhatsApp: 0811-1002-7727
  • Services: Reports on violence and violations of children’s rights.

NATIONAL NGOs (SERVING ALL OF INDONESIA)

• LBH APIK Indonesia (Jakarta & Regional Networks)
  • Contact: 0813-8882-2669
  • Services: Legal aid for women survivors of violence.
• Yayasan Pulih
  • WhatsApp Counseling: 0811-843-6633
  • Services: Psychological counseling and trauma support.
• SAFEnet
  • WhatsApp/Hotline: 0817-932-3375
  • Services: Reporting Online Gender-Based Violence (OGBV).

REGIONAL SERVICES (SABANG – MERAUKE)

UPTD PPA / P2TP2A & Local NGOs

If district/city services are unavailable or difficult to reach, you may contact the following provincial-level services or return to SAPA 129.

Sumatra Region

• ACEH
  • UPTD PPA Aceh: (0651) 636463
  • Flower Aceh: (0651) 637810
• NORTH SUMATRA
  • UPTD PPA North Sumatra Province: (061) 4556990
  • PKPA (Center for Child Study and Protection) – Medan: (061) 4555907
• WEST SUMATRA
  • UPTD PPA West Sumatra Province: (0751) 7053701
  • Nurani Perempuan – Padang: (0751) 890237
• RIAU: UPTD PPA Riau Province: (0761) 21688
• RIAU ISLANDS: UPTD PPA Riau Islands Province: (0778) 461769
• JAMBI: UPTD PPA Jambi Province: (0741) 668235
• SOUTH SUMATRA: UPTD PPA South Sumatra Province: (0711) 351556
• BENGKULU: UPTD PPA Bengkulu Province: (0736) 7337622
• LAMPUNG: UPTD PPA Lampung Province: (0721) 481115

Java & Bali Region

• DKI JAKARTA
  • UPTD PPPA DKI Jakarta Province: 0813-176-176-22
  • LBH Masyarakat: pengaduan@lbhmasyarakat.org (Email)
• WEST JAVA: UPTD PPA West Java Province: (022) 4235602
• CENTRAL JAVA: UPTD PPA Central Java Province: (024) 8311525
• DI YOGYAKARTA
  • UPTD PPA DIY Province: (0274) 550515
  • Rifka Annisa: (0274) 545176
• EAST JAVA
  • UPTD PPA East Java Province: (031) 8282700
  • WCC Jombang: (0321) 861555
  • WCC Dian Mutiara – Malang: (0341) 571999
• BANTEN: UPTD PPA Banten Province: (0254) 8491535
• BALI: UPTD PPA Bali Province: (0361) 224553

Nusa Tenggara Region

• WEST NUSA TENGGARA (NTB)
  • UPTD PPA NTB Province: (0370) 633741
  • LPSDM Lombok: (0370) 631457
• EAST NUSA TENGGARA (NTT)
  • UPTD PPA NTT Province: (0380) 833222
  • JPIT (East Indonesia Women’s Network) – Kupang: (0380) 833171

Kalimantan Region

• WEST KALIMANTAN: UPTD PPA West Kalimantan Province: (0561) 736541
• CENTRAL KALIMANTAN: UPTD PPA Central Kalimantan Province: (0536) 3221716
• SOUTH KALIMANTAN: UPTD PPA South Kalimantan Province: (0511) 4772461
• EAST KALIMANTAN: UPTD PPA East Kalimantan Province: (0541) 742440
• NORTH KALIMANTAN: UPTD PPA North Kalimantan Province: (0552) 2023773

Sulawesi, Maluku, & Papua Region

• NORTH SULAWESI: UPTD PPA North Sulawesi Province: (0431) 847111
• CENTRAL SULAWESI
  • UPTD PPA Central Sulawesi Province: (0451) 422366
  • LBH APIK Central Sulawesi (Palu): 0811-4540-1616 / lbhapik_sulteng2@yahoo.com
• SOUTH SULAWESI
  • UPTD PPA South Sulawesi Province: (0411) 872222
  • WCC South Sulawesi – Makassar: (0411) 871879
• SOUTHEAST SULAWESI: UPTD PPA Southeast Sulawesi Province: (0401) 3190500
• GORONTALO: UPTD PPA Gorontalo Province: (0435) 821234
• WEST SULAWESI: UPTD PPA West Sulawesi Province: (0426) 2321111
• MALUKU: UPTD PPA Maluku Province: (0911) 341358
• NORTH MALUKU: UPTD PPA North Maluku Province: (0921) 3121346
• PAPUA
  • UPTD PPA Papua Province: (0967) 531012
  • LP3AP Papua – Jayapura: (0967) 586155
• WEST PAPUA: UPTD PPA West Papua Province: (0986) 211974

Important Notes!

• Regional service hours may vary (not always 24 hours).
• For emergency situations, call 112 or contact local authorities.
• If regional services are difficult to reach, return to SAPA 129 as the national referral gateway.